NeuEve Satisfaction Guarantee and Return Policy


NeuEve Return Policy

For health reasons, NeuEve vaginal products are not able to be restocked. We cannot accept returns for NeuEve vaginal suppositories, NeuEve vaginal cream, or NeuEve vaginal applicators.

100% Customer Satisfaction Guarantee

NeuEve Satisfaction Guarantee Policy

Our organic ingredients are the best quality. Our suppositories and creams are completely jam-packed with vitamins and nutrients. We are so confident you will be satisfied with NeuEve that we will give you your money back if you are unsatisfied. * Limited to one box per customer for life, to prevent abuse.

Your Satisfaction is Our Priority

Do you have dry mouth or dry eyes?

If so, you may have Sjogren's Syndrome, and you should read this.

Are you using the right formula?

Starting off, if your age is:

Do you have BV?

If you have a fishy odor and grayish-white discharge, then you probably have BV. If you have any other odor or any other colors, then you may have yeast infection, trichomoniasis, or some other issue, and we recommend you speak to your doctor.


Conditions and Terms of Satisfaction Guarantee

For Silk, Silver, Gold, and Cream

Our product takes between 2 weeks to 1 month before you start noticing a difference. Most women say it takes between 1-4 months to have pain-free sex again. As NeuEve contains no estrogen or hormones, so you should not expect it to work as immediately as estrogen.

If you have used our product for 30 days, and have seen no progress, please email us at satisfaction@neueve.com. We will fully refund you for up to one month’s supply of our product. This offer is limited to once per customer, for life.

For BV Clearing Kit

If you are 100% sure that you have BV and you have finished using the entire BV Clearing Kit without progress, please email us at satisfaction@neueve.com. We will fully refund you for the entire BV Clearing Kit. This offer is limited to once per customer, for life.



Which formula is right for me?

The right formula depends on age.
NeuEve Silk is milder than NeuEve Silver, and is designed for women with severe dryness and atrophy.
Tip: For women with advanced vaginal dryness, using Cream daily plus the Silk formula twice/week works well.
If intercourse is very painful or not possible or atrophy is severe, start with Silk formula.
                  If intercourse is painful, or you have BV, start with the Silver formula.
Frequently Asked Questions: How do I select the right NeuEve suppository formula?

Try it for yourself, order NeuEve today!

NeuEve Vaginal Suppositories help alleviate symptoms of vaginal dryness, atrophy, and BV
NeuEve Cream is a natural vaginal moisturizer that helps with vaginal itching
Difference between Silk, Silver, and Gold Formulas
Silk (Mild) Silver (Advanced) Gold (Expert)
Effect Mild Moderate Strong
Suitable for Recovery Recovery & Maintenance Maintenance
Each lasts 3-4 days 5-6 days 7-8 days
Supplies per Month 8 6 4
Ordering à la carte
NeuEve Assorted Formulas (1 month supply)
7 suppositories
(4 Silks, 2 Silvers, 1 Gold)
$65.95

3.5 Stars on Amazon 4 stars
Amazon Reviews of NeuEve Assorted Formulas
4 suppositories
$54.95

3.5 Stars on Amazon 4 stars
Amazon Reviews of NeuEve Gold
For first time buyers, please read THIS
If you have severe dryness, you
should order the mild Silk formula first.
NeuEve Suppository Applicator
$5.95
  • Makes the use of suppositories easier
  • Made of plastic
  • Rinse after each use
Shipping is $5.95. Free shipping on all orders over $70!

Shipping to Canada and Mexico is $8.95 USD, and only $3 USD for orders over $70.
Shipping internationally is $15 USD, and only $9 USD for orders over $70.

Note: Please check your PayPal account to make sure your shipping address is up to date.
We always ship in discreet packaging.
100% Customer Satisfaction Guarantee
Our organic ingredients are the best quality.
Our suppositories and creams are packed with vitamins and nutrients.
We are so confident you will be satisfied with NeuEve that we will give you your money back if you are unsatisfied.*
* Limited to one box per customer for life, to prevent abuse.
Satisfaction Guarantee Terms
Subscribe to NeuEve
Subscribe to NeuEve USA Canada or Mexico

Why subscribe to NeuEve?

  • Free Shipping!

  • Save 10% for USA addresses!

  • Regular monthly shipments, hassle-free

  • Convenient automatic payment via PayPal

  • Easy change of subscription by sending us an email

  • You're free to cancel at any time after 3 months

  • How to cancel a subscription




Our goal is to make a positive impact on the world.
We've chosen to accomplish that goal by saving marriages.

Select your option:








Subscribers get free shipping!






Subscribers get free shipping + 10% savings for USA addresses! You're free to cancel at any time after 3 months

* Disclaimer:
Hormone Free Seal         No Chemical Seal         Not Tested on Animals Seal         Made in USA Seal

Last modified: October 1, 2018

NeuEve Return Policy
For health reasons, NeuEve vaginal products are not able to be restocked. We cannot accept returns for NeuEve vaginal suppositories, NeuEve vaginal cream, or NeuEve vaginal applicators.

NeuEve Return Policy + Satisfaction Guarantee Policy Details